An insurer assessing a life insurance claim may have valid reasons to defer its decision regarding payment to the beneficiaries until it obtains necessary information from third-party investigations, such as police officials. There is a rise in publicised cases of murder for insurance, and life insurers are right to defer payment in appropriate circumstances. However
Ina Iyer
Water interruption leads to fire damage claim against municipality
A September 2024 judgment of the Free State Division will be of interest to insurers who provide liability cover to municipalities, as the claimant succeeded in its cause of action against the municipality based on a water interruption which was entirely unexplained.
When a fire broke out at a scrapyard in Bloemfontein, the owner sued…
Wash away clause saves pecan nut farmer in hail damage claim
When a hailstorm damages your crops, you expect your Agri insurer to pay out according to your policy. But what if your crops are washed away by heavy rain before they can be assessed? This was the dilemma faced by a pecan nut farmer in the Northern Cape, who sued his insurer for over R9.6…
Double insurance in indemnity insurance contracts: some practical considerations
- Insurance by, or on behalf of, the same insured;
- Over the same interest in respect of the same risk object;
- Under different, concurrent and not layered, insurance contracts;
- With two or
Don’t forget the recovery
Insurance claims handlers are tasked with navigating the intricate web of policy coverage, assessing damages, and ensuring prompt resolution for policyholders. Amidst the flurry of processing claims, it’s essential not to overlook a critical aspect of the role: the recovery process.
While the primary focus is often on addressing the immediate needs of policyholders, overlooking…